Terms and Conditions

Delivery

Currently, deliveries will be taken place only on Sunday from 7.00am to 2.00 pm.  All vegetables and greens should be ordered by 2.00Pm Friday.  However, if your order is a bulk (minimum 3items -10kg or more of each), we will still deliver during weekdays.  Such orders need to reach us by 10.00am on the day prior.  A convenient time will be arranged with you.

A delivery charge may apply depending on the location where the product is to be delivered, and the quantity ordered.  If a delivery charge is applied, this will be notified to you before accepting the order.

Price 

Prices of all vegetables are fixed at the time of receipt of the orders.  This price will be indicated at our website.  However, if your order is made on Monday, Tuesday, or Wednesday, and in case of considerable change in price between the order day and the delivery day, the prices prevailing at the day of delivery shall be applicable.

Availability

Availability of the vegetables, ordered by the customer are subject to change and without notice. In case of unavailability, an ordered item may not be delivered at all or any quantity lesser than the ordered quantity. The customer will be charged only for any quantity of the item delivered.

 Weight

In some cases due to the size and weight of individual pieces, the weight of delivered may not be exactly the same as the weight ordered. The cost of the item will be appropriated to the delivered weight.

Quality

All the vegetables are picked fresh only from the farms in Nuwaraeliya.  We will not suuply any vegetables which is not Nuwaraeliya origin, unless specified in our main menu.  We will ensure the vegetables are delivered to you are being harvested are not more than 24 hours after harvest.  Furthermore, our experts ensure the vegetables picked by us are of minimal use of agro chemicals.

Delivered Goods

In case of any dispute in the number of items delivered or the quantity of the items delivered, it has to be reported at the time of delivery. Any disputes on the number of items or quantity of items later on will not be accepted.

 Pictures

All pictures of all items are only indicative and for reference only. Original products may vary from the picture displayed in the website.

Cancellation

Any request for order cancellation has to be made through the telephone only and the request for cancellation should be made atleast 24 hours before the scheduled delivery time.

Return & Refunds 

We have a “no questions asked return and refund policy” which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.

You Agree and Confirm

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by GreenVegie for redelivery shall be claimed from you.

That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. GreenVegie reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

Disclaimer

Greenvegie.com does not provide warranties of any kind either expressed or implied on the items delivered and disclaims all or any of them to the fullest extent.

 Personal Information 

GreenVegie  is the licensed owner of the brand Greenvegie.com respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by GreenVegie on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by GreenVegie in the manner provided in this Privacy Policy.

As part of the registration process on the Site, GreenVegie  may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Eligibility Services of the Site would be available to only select geographies in Sri Lanka. Persons who are “incompetent to contract” including un-discharged insolvents, minors etc. are not eligible to use the Site.

License & Site access

 GreenVegie grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of GreenVegie. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of GreenVegie. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of GreenVegie and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Site’s or GreenVegie’s name trademarks without the express written consent of GreenVegie.  Any unauthorized use terminates the permission or license granted by IRCPL

Account & Registration Obligations All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site.

You may not use the Site for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to other computer systems.

Interfering with any other person’s use or enjoyment of the Site.

Breaching any applicable laws;

Interfering or disrupting networks or web sites connected to the Site.

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.